Contact Us
GET IN TOUCH
Need help with your order? Have a question about a product? Get in touch and our knowledgeable team will do their best to help. If you have a question regarding, Delivery, Click & Collect or Returns, you may want to check out our Frequently Asked Questions.
TRADE ENQUIRIES
Your local store should be the first point of contact. You can find their contact details on our Store Finder. Our experienced branch teams are on hand to help with any product queries. Placed an order Online or In-store, click here to find your YESSS store.
GENERAL ENQUIRIES
We are here Monday to Friday, 8am - 5pm to help with any general enquiries:
Email us on – [email protected]
Call us on - 01924 227941
WEB ENQUIRIES
We are here Monday to Friday, 8am - 5pm to help with any general enquiries:
Email us on – [email protected]
Call us on - 01924 224541
SOCIAL MEDIA
We’re available on our Social Media channels, you can find us on Facebook, Instagram, X, LinkedIn, TikTok and YouTube.
VISIT ONE OF OUR BRANCHES
Our experienced branch teams are on hand to help with any product or order queries, click here to find your nearest YESSS branch.
FREQUENTLY ASKED QUESTIONS
Please see below for all frequently asked questions, and if you can’t find an answer give your local branch a call or speak with our Customer Care team on 01924 227 941 or email [email protected].
Delivery
I haven’t received a tracking number for my order?
I placed an order on Sunday and it hasn’t arrived yet?
My order hasn't arrived or has missing items
My order has arrived damaged?
Do I have to pay to return unwanted goods?
What if I’m not going to be available?
Click & Collect
I haven’t received an update about my order?
Can somebody else pick my order up for me?
How do I return a Click & Collect order?
Returns