Need your goods fast? A trade account with YESSS gives you access to over 95 branches across the UK for same day collection.
Our collection service is always free, and is available 5 days a week (Monday to Friday). Just place your order with us and it’ll be ready to collect in under 1 hour (although we aim for it to be ready sooner). If your branch doesn’t have all your items available, we aim to get them there for you to collect within 1-2 working days.
Please see below for all frequently asked questions, and if you can’t find an answer give your local branch a call or speak with our Customer Care team on 01924 227 941 or email [email protected].
I haven’t received an update about my order?
We’ll always send you a email (and text if you opted in) when all or part of your order is ready to collect. If you don’t receive one, please check your email spam/junk to double check it hasn’t gone into there. You can always call your branch for an update on your order if in doubt.
Can somebody else pick the order up for me?
Certainly. Just ask them to bring along your order confirmation and applicable ID and we’ll make a note of who has collected the item on your behalf.
How do I return my Click & Collect order?
Returns go through our usual process which can be found on our Returns page. But in short, just bring back your goods to your local branch and they’ll get everything sorted for you.