We continue to work with our carriers to safely delivery products to our branches and customers. In the wake of Covid-19 and with an increase in demand, orders are currently taking 72 hours to be delivered.
- Geographical restrictions still apply – please see details below:
- The best way to track the progress of your order is to click on the tracking link in your dispatch email.
- A signature will not be required on delivery.
Thank you for patience and understanding.
With experienced in-house drivers at every branch (we have over 95!) and a central distribution warehouse to back up our growing network, your order will arrive with you the next 72 hours in 90% of locations. If you need your items today, find your nearest branch and give them a call to see if they can help.
Delivery is free when you spend over £50 and only £5.95 ex VAT for anything below. Mainland UK only.
If you order before 4pm weekdays, for any UK Mainland order, you will receive it the next 72 hours.
Have a question? Please see our Frequently Asked Questions.
Standard UK Delivery Rates
|Free Delivery||FREE||Free when you spend over £50.00 with us.
Monday - Friday, excluding public holidays. Order before 4PM to guarantee delivery in 72 hours.
|Mainland Delivery||£5.95 ex VAT||Monday - Friday, excluding public holidays. Order before 4PM to guarantee delivery in 72 hours.|
Additional Delivery Rates
|Isle of Man, Jersey & Guernsey||£45.79 ex VAT||Monday - Friday, excluding public holidays. Other restrictions may apply.|
|Northern Ireland||£16.66 ex VAT||Monday - Friday, excluding public holidays. Other restrictions may apply.|
Highlands & Islands, Northern Ireland, Isle of Man, Jersey & Guernsey are excluded from our next day service.
Frequently Asked Questions
I haven’t received a tracking number for my order?
If your items are being delivered by our in-house drivers, we won’t be able to provide you with a tracking number - although we’ll give you a call when we’re on our way. Some larger orders that are being sent on a pallet, may not provide a tracking service online too. However, if you give your branch a call - they’ll be able to see it’s progress.
I placed an order on Sunday and it hasn’t arrived yet?
As our branch network closes early on a Saturday, all orders placed after Friday at 12pm will not be processed and dispatched until Monday for delivery Tuesday. If you need your items sooner - give your branch a call!
My order has arrived damaged?
Returns go through our usual process which can be found on our Returns page. But in short, just bring back your goods to your local branch and they’ll get it sorted.
What if I’m not going to be available?
Depending on which of our couriers is delivering your order, they may leave you a calling card to arrange delivery at a more convenient time.