Contact Us
Need help with your order? Have a question about a product? Get in touch and our knowledgable team will do their best to help. If you have a question regarding, Delivery, Click & Collect or Returns, you may want to check out our Frequently Asked Questions
Call our Customer Care Team
We are here Monday to Friday, 8am till 5pm to help with any order queries over the phone.
Call us now on 01924 227 940
Send us a message
We’ll do our best to respond to all email queries within 48 hours.
Send your message to [email protected]
Or visit one of our branches
Our experienced branch teams are on hand to help with any product or order queries.
Find your nearest YESSS BranchFrequently Asked Questions
Please see below for all frequently asked questions, and if you can’t find an answer give your local branch a call or speak with our Customer Care team on 01924 227 940 or email [email protected].
Delivery
- I haven’t received a tracking number for my order?
- I placed an order on Sunday and it hasn’t arrived yet?
- My order has arrived damaged?
- What if I’m not going to be available?
Click & Collect
- I haven’t received an update about my order?
- Can somebody else pick my order up for me?
- How do I return a Click & Collect order?